ara privacy policy
Effective Date: January 1, 2025
At Joeyapp S.L., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Ara app ("App") and website located at www.arameet.co ("Site"). By using Ara, you agree to the practices described in this policy.
If you do not agree, please refrain from using the App and Site.
1. Who We Are
Joeyapp S.L.
Registration Address: Ganduxer 18, Barcelona 08021, Spain
Tax ID: ESB70807300
Joeyapp S.L. is the data controller responsible for your personal data under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) (for U.S. users).
2. Information We Collect
We collect the following types of information:
a) Information You Provide
Account Details: Name, email address, phone number
Profile Information: Profile image
User-Generated Content: Videos, messages, and other content you upload to Ara.
b) Automatically Collected Information
Device Information: IP address, operating system, device type, and browser details.
Usage Data: App interactions, features accessed, and session duration.
Google Calendar Events: Only in the case that you grant us permissions, information associated with your Google calendar events including title, guests, description and time. We limit this to the next 14 days of calendar events.
3. How We Use Your Information
We use your information to:
Provide and operate the Ara app and site.
Facilitate user-to-user communication.
Improve, personalize, and optimize the App’s functionality.
Respond to support requests and provide customer service.
Send updates, marketing communications (with consent), and notifications.
Ensure compliance with legal obligations and enforce our Terms of Service.
4. Legal Basis for Processing
Under GDPR, we process your data based on:
Consent: When you sign up or opt into marketing communications.
Contractual Necessity: To deliver services and features you request.
Legal Obligation: For compliance with laws or regulatory requirements.
Legitimate Interest: To enhance our services, prevent fraud, and secure our platform.
5. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
Service Providers: For hosting, analytics, payment processing, and communication delivery.
Business Partners: If needed to integrate third-party services (e.g., social media logins).
Law Enforcement: When required by law or to protect our rights and users.
Corporate Transactions: In the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal and regulatory obligations.
Resolve disputes and enforce our agreements.
When no longer required, we securely delete or anonymize your data.
7. Your Rights
For EU Users (GDPR)
You have the right to:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data ("right to be forgotten").
Restriction: Limit the processing of your data.
Portability: Receive your data in a portable format.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: At any time for data processed based on consent.
For U.S. Users (CCPA)
You have the right to:
Know: What data we collect and how we use it.
Access: Your personal data.
Delete: Request deletion of your data.
Opt-Out: Prevent the sale of your personal data (we do not sell data).
To exercise these rights, contact us at info@joeyapp.com
8. Data Security
We use industry-standard measures to protect your data, including encryption, secure servers, and access controls.
9. Children's Privacy
Ara is not intended for children under 16. If we learn that we have collected data from a child under 16, we will delete it promptly. Parents or guardians who believe their child has provided personal data can contact us.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance functionality and user experience.
Analyze usage patterns and performance.
Deliver personalized content
11. Changes to this Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and significant updates will be communicated to you via email or app notification. Continued use of Ara after updates indicates acceptance of the new policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Joeyapp S.L.
Address: Ganduxer 18, Barcelona 08021, Spain
Email: info@joeyapp.com